How to help family and friends

If someone you care about is struggling with drugs or alcohol, we're here for you. If you come to us for help, we can give you advice on how to talk to the person you're worried about, and we can discuss the support options available. You can also chat with us online via our web chat.

webchat

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This service is for UK residents only.

Click here for crisis information, helplines and useful websites.

webchat

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Our opening hours are:
Monday: 09:00 - 20:00
Tuesday: 09:00 - 20:00
Wednesday: 09:00 - 20:00
Thursday: 09:00 - 20:00
Friday: 09:00 - 13:00
Saturday: 09:00 - 13:00
Sunday: Closed