Get help and support right now

Help in a crisis

If it's an emergency or you don't think you can keep yourself safe, please call 999 or go to A&E.

If you need urgent help but you don't want or need to go to A&E, here are some options:

  • Call the Samaritans on 116 123 (free, open 24/7).
  • If you or someone you know needs urgent care but it's not life-threatening, call 111. 
  • Visit the NHS website and find crisis support services near you. Services in Scotland.
  • If you already have a Crisis Line number, give them a call.
  • Contact your GP surgery and ask for an emergency appointment.
  • Find helpline numbers for Alcoholics Anonymous, Narcotics Anonymous and Cocaine Anonymous.

Wales

If you are feeling unwell but the problem is not a medical emergency:

  • Call 111 if you live in Hywel Dda, Powys, Aneurin Bevan or Swansea Bay - including Bridgend.
  • Call 0845 46 47 if you live anywhere else.

Organisations that can help

  • Samaritans

    Talk to someone about whatever you’re going through and how you’re feeling, 24 hours a day. Confidential and free. 116 123.

  • Citizens Advice

    Help and advice with a range of issues, including housing, legal, and debt advice. National adviceline open 9am to 5pm, Monday to Friday. Call 03444 111 444.

  • ChildLine

    Help and advice about a wide range of issues, for anyone aged 18 or under. Open 24/7. Call 0800 1111.

  • Young Minds

    Urgent help for young people is available on their website 24/7. For parents, call 0808 802 5544, Monday to Friday 9:30am – 4pm.

  • Refuge

    Support for people affected by domestic abuse. Helpline free, open 24/7. Call 0808 2000 0247.

  • Victim Support

    Support and information for anyone affected by crime. Helpline free, open 24/7. Call 0808 168 9111.

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Drugs and alcohol support

  • Narcotics Anonymous

    Support for anyone with an addiction to drugs. Helpline open 10am – midnight every day. Call 0300 999 1212.

  • Cocaine Anonymous

    Support for anyone struggling with a cocaine problem. Helpline open 10am - 10pm every day. Call 0800 612 0225.

  • Alcoholics Anonymous

    Support for anyone with an addiction to alcohol. Helpline open 10am - 10pm every day. Call 0800 917 7650.

  • Drugfam

    Support for families, friends and partners affected by someone else’s addiction to drugs or alcohol. Open 9am to 9pm, every day. Call 0300 888 3853.

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