RESET Treatment and Recovery Support Service

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How can we help you

drink and drugs purple icon

We will support you on your journey.

We work with people who are using any substance, including alcohol, opiates, stimulants, cannabis and new psychoactive drugs. We provide a variety of different services to support your individual needs.

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Find us

Whitechapel Road

  • 183 Whitechapel Road
    E1 1DN

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Opening times - Whitechapel Road

Prescription collections: 10:00 – 16:00 (Wednesdays 13:00 – 16:00)

No restarts on Fridays

  • Monday10:00 - 20:00
  • Tuesday10:00 - 17:00
  • Wednesday13:00 - 17:00
  • Thursday10:00 - 17:00
  • Friday10:00 - 17:00

Johnson Street

  • 71a Johnson Street
    E1 0AQ

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Opening times - Johnson Street

  • Monday10:00 - 17:00
  • Tuesday10:00 - 17:00
  • Wednesday13:00 - 17:00
  • Thursday10:00 - 17:00
  • Friday10:00 - 17:00

Spelman Street

  • The Alma
    41 Spelman Street
    E1 5LQ

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Opening times - Spelman Street

Build on Belief (BOB) offer peer-led drop-in sessions on Saturdays and Sundays. Find out more about Build on Belief at Reset

  • Monday10:00 - 19:00
  • Tuesday10:00 - 17:00
  • Wednesday13:00 - 17:00
  • Thursday10:00 - 17:00
  • Friday10:00 - 17:00

Contact us

To find out more about how we can help you, please get in touch.

Phone: 020 3889 9510

Whitechapel Road: Option 1
Spelman Street: Option 2
Johnson Street: Option 4

Email: reset.towerhamlets@cgl.org.uk

 

Follow us on social media to see what we're up to in the service and in the community.

Chat to us online

We'll connect you to someone from our national online webchat team. This is a free and confidential service. Please note, the team can't discuss your current treatment with you.

You can speak to someone during our webchat opening hours: 9am to 8pm Monday to Thursday, 9am to 1pm Friday and Saturday.

By using this service you are agreeing to our Terms of Use.

Our alcohol test

If you're not sure how risky your drinking is, you can take our alcohol test. It'll give you personalised online advice and help you find out where you can get support in Tower Hamlets. It only takes 2 minutes.

Take the test

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Feedback

We’d love to hear from you and we’re keen to hear any feedback that you have about our service. 

There are two ways that you can share your feedback with us: 

Find a pharmacy for needle exchange and naloxone

Use the box below to search for your nearest pharmacy using your postcode. 

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Our CQC rating

RESET Treatment and Recovery Support Service is registered with the Care Quality Commission as Reset Treatment and Recovery Support Service - Tower Hamlets.

Overall rating

Good

Latest report published 23 March 2026

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good