Advice for professionals supporting a young person
We've created advice for professionals supporting young people and how to refer a child or young person to our services.
Exploring the real issues
Often, you'll come into contact with a young person because of a presenting issue that brings them to your attention, such as a health issue or be getting into trouble with the police.
But of course, the presenting issue is usually just the most visible part of a much wider, connected set of problems. The young person might face a difficult situation at home; struggle with their mental, physical or emotional wellbeing; or be in an unhealthy relationship.
It's important to find out about and offer support for all these issues. Focusing only on the one that's most visible - or that's getting them into trouble - might mean you miss the best opportunity to help. You need to look at the whole person, not just the label they've been given.
Getting them the right treatment and support - and fast - is key. But it's also vital to give the young person the time and space to think and reflect on how they got where they are. It will really help them build their confidence, self-esteem and resilience, and make positive changes in their life.
Get advice right now
If you’re looking for guidance about services or support for a child or young person who you're supporting, our online team can help.
Our webchat is free and confidential. Someone from our online team will introduce themself and ask for your first name. Then they'll ask questions to understand more about the situation. You can speak to someone during our webchat opening hours.
By using this service you agree to our terms of use.
Would you like to help us improve our webchat service? Have your say.
Sorry we're closed
How we can help
If you're worried about a young person, and we run a young people's service in their area, you can refer them to Change Grow Live. We can help if they're:
- using drugs or alcohol
- impacted by someone else's substance use
- getting into trouble with the police
- struggling with their mental and emotional wellbeing
- in an unhealthy relationship
Emerging drug trends
When there's a new drug trend with young people, it's often given a lot of media attention. For professionals, it's important to take time to respond calmly.
Our experience suggests that empowering young people is the most effective response. Giving them factual, practical tips helps them make healthy, informed choices.
It can also help to encourage parents and carers to speak to their children about drug use. We've written guidance on how to speak to young people about drugs and alcohol. You could send this to the parents or guardians that you support.